1. How to order a prepaid SIM card?
2. How will my package be shipped?
3. When will my order be shipped?
4. Will I need to pay duties or taxes?
5. How do I know that my order has been shipped?
6. When will my order arrive?

1. How to order a prepaid SIM card?  Top
You just click on ‘order online’ button into our online order process or call us at 1-800-528-4572

2. How will my package be shipped?  Top
We offer standard shipping (2-7 days) for all orders. If you have further questions about our shipping, please contact us.

3. When will my order be shipped?  Top
We’ll ship your order within half an hour to a full day after receiving payment.

4. Will I need to pay duties or taxes?  Top
It’s possible, depending on your local customs office and the laws of your country. We cannot control whether you pay duties and taxes, and have no way of determining how much these fees might be. If you have questions about duties and taxes, we encourage you to contact your local customs bureau or post office.

5. How do I know that my order has been shipped?  Top
When we ship your order, we’ll send you an email confirming the time it was sent. If for some reason you do not receive the confirmation email or have additional questions, please call us at 1-800-528-4572.

6. When will my order arrive?  Top
It depends on where you live. Although our shipping service usually delivers within five business days, it may take longer for some rural or remote areas. If you have specific questions about your order, get in touch at 1-800-528-4572.